Do I need to provide a Gemini or other AI API key?
No. Public tutor text chat can be tried without supplying a personal key. Sign in to save messages and use account-backed learning paths, collaborative classrooms, and live voice. Free through Pro pause when the current credit balance reaches zero; MAX has no monthly cap for individual learning.
Why am I being asked to sign in?
Public tutor profiles, topics, subjects, guides, courses, revision pages, tools, and self-tests can be explored without an account. Sign-in is required for live voice, classrooms, saved messages, schedules, favorites, reviews, homework, course progress, test history, learning progress, support conversations, and learning paths.
Why will a voice call not start?
Sign in and allow microphone access when using microphone mode. Free through Pro need AI credits remaining in the current cycle; MAX has unlimited individual live-lesson access. Reload the page if the security token expired, or use typed-input mode when microphone permission is unavailable.
What should I do when a call stops with an error?
The call stops immediately so time after the failure is not counted. Review the timestamped error entry, connection details, reference number, and suggested next step in chat. Check your connection, restart the lesson once, and include the reference when contacting support if it repeats.
Why can the tutor not see my classroom work?
Whiteboard Auto sync sends completed edits after you pause; turn it off to keep new changes local until you choose Show tutor or Update tutor. For Canvas, HTML, Document, Code Editor, Quiz, and Homework, wait for the visible tutor-action and save status to finish. A tutor cannot use a local change that was never synced, shared, or submitted through its classroom tool.
Can I control an animated tutor drawing?
Yes. Use Sketch for progressive marker-style paths, Image for a generated raster illustration or photo on Plus, Pro, and MAX, and SVG for an editable vector diagram. Auto selects a mode from explicit request rules, or you can lock one manually. Doodle Studio supplies reusable visuals, while Board settings control tutor drawing style and related board behavior. Animated drawing can be paused, resumed, finished immediately, or stopped while keeping visible work. Completed items remain in place and support grouped resizing, independent width and height changes, rotation, and Delete-key removal.
How do I share my screen with the tutor?
Screen sharing is an optional site capability. When an administrator enables it, start the live lesson, choose Share screen in the classroom header, and select a screen, window, or browser tab in the browser prompt. If the control is hidden, screen sharing is currently disabled for the site.
How do I create and save a learning path?
Sign in, open a tutor profile, and choose Learning paths. Every account from Free through MAX can create multiple paths, save tutor memory and progress, use weekly planning, and export workspace data.
Why is a scheduled lesson showing the wrong time?
VibeTutor stores the lesson timezone and displays the appointment in your current local time. Open the lesson editor to confirm the date, time, timezone, and duration, especially after travelling or changing the device timezone.
Why has my external calendar not updated yet?
Google, Apple, Outlook, and other calendar apps choose when to refresh subscribed calendars, so a VibeTutor change may take several hours and sometimes more than a day to appear. Keep one subscription active and regenerate its private link only if the old link was exposed.
Why did my credits stay the same after choosing a lower plan?
That is expected. A downgrade begins when the current plan term expires, so the existing credit balance remains available until the valid-until date. The lower monthly credit allowance applies from the next plan cycle.