Do I need to provide a Gemini or other AI API key?
No. Tutor chat, learning-path generation, classroom planning, and live voice use VibeTutor's hosted AI connection. Voice access requires sign-in; Free, Basic, and Plus also require available plan minutes, while Pro continues after its included meter reaches zero.
Why am I being asked to sign in?
Public tutors, courses, revision pages, tools, and self-tests can be explored without an account. Sign-in is required when VibeTutor needs to save personal data, including voice usage, schedules, favorites, reviews, messages, course progress, test results, and learning paths.
Why will a voice call not start?
Sign in and allow microphone access when using microphone mode. Free, Basic, and Plus accounts need hosted voice minutes remaining; Pro calls continue even after the included-minute meter reaches zero. Reload the page if the security token expired, or use typed-input mode when microphone permission is unavailable.
What should I do when a call stops with an error?
The call stops immediately so time after the failure is not counted. Review the timestamped error entry, connection details, reference number, and suggested next step in chat. Check your connection, restart the lesson once, and include the reference when contacting support if it repeats.
Why can the tutor not see my classroom work?
Whiteboard Auto sync sends completed edits after you pause; turn it off to keep new board changes local until you choose Show tutor or Update tutor. Notebook, document, Code Lab, and SVG Studio work is shared with their own tutor-sync controls.
Can I control an animated tutor drawing?
Yes. Choose Flash-Lite for quick drawing plans or Flash for smarter, higher-detail plans when your subscription includes it. The Detail menu has five bounded budgets from 24 to 96 paths plus Unlimited, which asks Gemini for every useful path that fits its maximum response and does not apply an app-level stroke-count cap. Click AI Draw in the whiteboard toolbar and describe an original object or scene, or ask the tutor to draw it. Choose Generate to prepare the validated paths, review the optional SVG preview, and save that SVG automatically in Notebook, then choose Draw on whiteboard. Every path may contain up to 64 exact points, and the drawing player follows them in supplied order without automatic curve fitting or smoothing. You can pause or resume, change playback speed, finish immediately, or stop and keep only the visible strokes. Finished doodles preserve their handwriting and grouped structure, with corner scaling, independent width and height handles, W/H fields, and rotation. A rendered board image is included in planning only after you explicitly use Show tutor; otherwise planning uses the tutor's intent and bounded layout data.
How do I share my screen with the tutor?
Start the live lesson, choose Share screen in the classroom header, and select a screen, window, or browser tab in the browser prompt. Keep the sharing preview open until it says the tutor is receiving live updates. Use Stop sharing or your browser sharing control when you are finished.
Why can I not create or save a learning path?
Sign in and confirm that the active plan is Basic, Plus, or Pro. Learning paths are a paid-plan feature. A free account can still schedule a standalone tutor lesson without creating a path.
Why is a scheduled lesson showing the wrong time?
VibeTutor stores the lesson timezone and displays the appointment in your current local time. Open the lesson editor to confirm the date, time, timezone, and duration, especially after travelling or changing the device timezone.
Why has my external calendar not updated yet?
Google, Apple, Outlook, and other calendar apps choose when to refresh subscribed calendars, so a VibeTutor change may take several hours and sometimes more than a day to appear. Keep one subscription active and regenerate its private link only if the old link was exposed.
Why did my minutes stay the same after choosing a lower plan?
That is expected. A downgrade begins when the current plan term expires, so the existing allowance remains available until the valid-until date. The lower monthly cap applies from the next plan cycle.