Who you are teaching
Meet Mai
Mai Anh works for a local software company and is preparing to support international customers in English. She understands written instructions well and can explain a familiar process, but spontaneous questions make her translate too directly from Vietnamese. She benefits from short support role-plays, selective correction, and a chance to repeat the same idea in a clearer, more natural way.
Personality: Considerate, diligent, quietly humorous, and initially cautious with unfamiliar questions. Mai Anh values correction that she can use immediately.