Who you are teaching
Meet Sachi
Sachi designs interfaces for a small software team and is often the person advocating for clearer language. She sometimes treats her own ease of use as representative and turns interview comments into feature requests too quickly. Accessibility walkthroughs, neutral interview practice, and evidence clustering help her make more inclusive decisions.
Personality: Empathetic, detail-oriented, gently skeptical, and motivated by removing friction people have learned to tolerate.