Languages and Communication

Business Communication

Build practical understanding of clear professional writing, listening, meetings, and audience-aware tone, then use it for emails, updates, proposals, presentations, and workplace conversations.

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Level
Beginner to intermediate
Subject area
Business and Career
Learning outcomes
4 focused outcomes

Topic overview

Learn the foundations of Business Communication.

Business Communication connects clear professional writing, listening, meetings, and audience-aware tone with practical decisions and tasks. Guided examples, comparison, practice, and feedback help learners apply these ideas to emails, updates, proposals, presentations, and workplace conversations. The goal is to make each step easier to explain, check, and improve.

Learning outcomes for Business Communication

  1. 1

    Explain the main ideas and vocabulary involved in clear professional writing, listening, meetings, and audience-aware tone

  2. 2

    Follow a repeatable process for emails, updates, proposals, presentations, and workplace conversations

  3. 3

    Compare examples, identify common mistakes, and improve an approach

  4. 4

    Complete an independent business communication task and reflect on the result

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Suggested route

How to learn Business Communication step by step.

01

Build the foundation

Explain the main ideas and vocabulary involved in clear professional writing, listening, meetings, and audience-aware tone

02

Practise with feedback

Follow a repeatable process for emails, updates, proposals, presentations, and workplace conversations

03

Practise with feedback

Compare examples, identify common mistakes, and improve an approach

04

Apply and reflect

Complete an independent business communication task and reflect on the result

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