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Topic overview
Learn the foundations of Operations Management.
Operations Management connects processes, capacity, quality, inventory, queues, risk, and continuous improvement with practical decisions and tasks. Guided examples, comparison, practice, and feedback help learners apply these ideas to making work more reliable without hiding important constraints. The goal is to make each step easier to explain, check, and improve.
Learning outcomes for Operations Management
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1
Explain the main ideas and vocabulary involved in processes, capacity, quality, inventory, queues, risk, and continuous improvement
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2
Follow a repeatable process for making work more reliable without hiding important constraints
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3
Compare examples, identify common mistakes, and improve an approach
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4
Complete an independent operations management task and reflect on the result
5 lessons
2 hrs 30 min 
